Satisfaction & Efficiency Metrics

SPACE Framework: Well-being and productivity flow

SPACE Framework: Satisfaction & Efficiency

These dimensions measure developer happiness, fulfillment, well-being, and the ability to complete work with minimal interruptions or delays. Together, they capture both how developers feel (Satisfaction) and how well they can maintain flow state (Efficiency).

The Satisfaction tab tracks developer happiness, team well-being, and productivity flow through regular, anonymous surveys. This combines both Satisfaction (how developers feel about their work) and Efficiency (ability to maintain focus and flow state) into one holistic view of developer experience.

6 Key Metrics (Satisfaction + Efficiency)

Happiness

Overall satisfaction with work. Are developers fulfilled, engaged, and enjoying their work?

Focus Time (Efficiency)

Availability of uninterrupted work time. This is a core Efficiency metric measuring flow state and minimal context switching.

Collaboration Quality

Team communication and collaboration effectiveness. Are code reviews constructive? Is knowledge shared well?

Tools & Technology

Satisfaction with development tools and technology stack. Are tools helping or hindering productivity?

Growth & Learning

Opportunities for skill development and career growth. Are developers learning and advancing?

Overall Satisfaction

Aggregate score across all categories. The primary indicator of team well-being and morale.

Performance Tiers

Satisfaction scores (1-5 scale) are categorized into four performance tiers:

Elite

4.5 - 5.0

Exceptional satisfaction

High

4.0 - 4.4

Good satisfaction

Medium

3.0 - 3.9

Moderate satisfaction

Low

< 3.0

Needs attention

Survey Types

Weekly Pulse Surveys

~1 minute

Quick 3-question check-ins focused on immediate experiences: happiness, focus time, and collaboration. Tracks week-to-week trends without survey fatigue.

Default Schedule: Weekly on Monday at 9:00 AM (configurable)

Monthly Deep Dive Surveys

~5 minutes

Comprehensive 15-question surveys covering all five satisfaction categories in depth. Provides detailed insights for improvement planning and trend analysis.

Default Schedule: Monthly on first Monday at 9:00 AM (configurable)

Privacy & Anonymity

Anonymous by Default

All satisfaction survey responses are anonymous to encourage honest feedback. Team leads see team-level average scores only, never individual responses.

Team-level aggregates only (average scores per category)
Response rates visible (participation percentage)
Historical trends over time
No individual response visibility

Configuring Satisfaction Surveys

Team admins can configure satisfaction surveys in Team Settings → Satisfaction:

Enable/Disable Surveys

Toggle weekly pulse surveys and monthly deep dive surveys independently

Schedule Configuration

Set day of week, time, and frequency (weekly or bi-weekly for pulse surveys)

Privacy Settings

Keep anonymous (recommended) or enable individual response visibility (not recommended)

Acting on Satisfaction Data

Low satisfaction scores are early warning signs. Here's how to address common issues:

Low Happiness

Check workload, clarity of goals, and interpersonal dynamics. Consider 1-on-1s and retrospectives.

Low Focus Time

Reduce meetings, minimize interruptions, establish "no meeting" blocks, use async communication.

Low Collaboration

Improve code review culture, implement pair programming, host team knowledge sharing sessions.

Low Tools Satisfaction

Invest in developer experience, upgrade tooling, provide training, reduce tech debt.

Low Growth Opportunities

Create learning opportunities, implement mentorship programs, support conference attendance, rotate projects.

AI-Powered Team Insights

Beyond surveys, Coderbuds analyzes your team metrics every night at 3:00 AM across all SPACE dimensions—activity, performance, collaboration, and satisfaction—to generate actionable, personalized recommendations.

Learn about Team Insights

The SPACE Framework Connection

Satisfaction metrics are most powerful when viewed alongside other SPACE dimensions:

High Activity but Low Satisfaction? Risk of burnout. Reduce workload or increase support.
Low Performance and Low Satisfaction? Process or tooling issues. Investigate bottlenecks.
Great Code Quality but Low Collaboration Satisfaction? Review culture may be overly critical.
High Satisfaction + High Performance? Sustainable productivity. Keep it up!

Ready to measure team well-being?

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