Customer Success Story

From Zero Visibility to 75% Faster Lead Times

How Patchstack's engineering team gained complete visibility into their development workflow and transformed how they measure success.

75%
Faster Lead Time
20x
Deployment Frequency
5 min
Setup Time

Application Security Platform

Industry
Cybersecurity
Team Size
12 Engineers
Source Control
GitHub & BitBucket
Using Coderbuds
6 months
The Challenge

"We had no idea how long things actually took"

As Patchstack's engineering team grew to 12 engineers working across both GitHub and BitBucket repositories, visibility became their biggest blind spot.

The team was shipping features, but leadership had no data to answer fundamental questions: How long does code sit in review? How often are we deploying? Are we getting faster or slower?

Sprint retrospectives became guessing games. Performance conversations lacked substance. And the engineering team felt the pressure of being measured without any clear benchmarks.

No Baseline Metrics

Couldn't measure if process changes were actually improving things

Fragmented Visibility

GitHub and BitBucket repos made it hard to get a full picture

Gut-Feel Decisions

Team performance discussions based on feelings, not facts

Hidden Bottlenecks

PRs languishing in review without anyone noticing

The Solution

5 Minutes to Complete Visibility

Patchstack connected all their repositories—both GitHub and BitBucket—in a single session

1
Day 1 - 5 minutes

Connected All Repositories

OAuth authentication for both GitHub and BitBucket. Automatic webhook setup. Zero configuration required.

2
Day 1 - 10 minutes

Deployment Tracking Configured

Started tracking deployment data directly in BitBucket and GitHub pipelines using Coderbuds workflow integration. Historical PR data imported automatically.

3
Week 1+

Embraced Continuous Deployment

With DORA and performance metrics in place, we could finally see what's working and what isn't. This gave us confidence to embrace a continuous deployment approach—shipping smaller changes more frequently.

Month 1+

Transparent, Data-Driven Culture

Weekly AI summaries became part of standups. DORA metrics discussed openly in leadership meetings. The team embraced an open culture where everyone has visibility into how they're performing—building trust and accountability.

The Results

Measurable Impact in 6 Months

Real numbers from Patchstack's engineering transformation

Now Operating at Elite DORA Status
75%
Faster Lead Time
From first commit to production
20x
Deployment Frequency
From bi-weekly to multiple daily
50%
Faster Review Time
Code no longer sits idle
Elite
DORA Status
Top-tier performance achieved
Before Coderbuds
  • ~4 day average lead time
  • Bi-weekly "big bang" releases
  • PRs stuck without visibility
  • No cross-platform view
After Coderbuds
  • ~1 day average lead time
  • Multiple deploys per day
  • Automated bottleneck alerts
  • Unified GitHub + BitBucket view
"Before, our engineering process was a black box. As we scaled, we needed real insight into our engineering process. Now I walk into leadership meetings with data, not guesswork. And the team loves the transparency, they finally know what good looks like."
Dave Jong
Dave Jong
CEO, Patchstack

Features That Made the Difference

The specific Coderbuds capabilities Patchstack relies on daily

DORA Metrics Dashboard

Real-time visibility into deployment frequency, lead time, change failure rate, and recovery time.

AI Weekly Summaries

Automated insights delivered to Slack every week. No manual report building required.

Multi-Platform Support

Unified view of GitHub and BitBucket repositories. One dashboard for everything.

PR Cycle Time Tracking

See exactly how long PRs spend in each stage from creation to merge.

Team Performance Insights

Understand team patterns without individual surveillance. Focus on process, not people.

Enterprise Security

SOC 2 ready with AES-256 encryption. Critical for Patchstack's security-focused culture.

Ready to Transform Your Engineering Visibility?

Join Patchstack and other high-performing teams using Coderbuds to measure what matters.

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